ATO Taxation Statistics 2023–24 edition

How to read the figures

Occupation ATO 2023–24

Call centre team leader salary in Australia

The median salary or wage income for Call centre team leader in Australia was $83,327 in 2023–24, and the average was $83,122 (ATO Table 15A).

6,700 people reported this occupation; median taxable income was $83,334; ranked 404 of 1,176 occupations by median salary or wage income.

$83,327

median salary or wage income, ATO 2023–24

ATO Table 15A

$83,122

average salary or wage income, ATO 2023–24

ATO Table 15A

$83,334

median taxable income, ATO 2023–24

ATO Table 15A

6,700

individuals, ATO 2023–24

ATO Table 15A

404

rank by median salary or wage income, ATO 2023–24

of 1,176 occupations

ATO Table 15A

Where it sits among occupations

Where Call centre team leader sits among 1,176 occupations by median salary or wage income, ATO 2023–24
Where Call centre team leader sits among 1,176 occupations by median salary or wage income, ATO 2023–24 0 100 200 300 400 This occupation: $83,327 $0 $100,000 $200,000 $300,000 $400,000 Median salary or wage income ($), ATO 2023–24

Vertical axis: Number of occupations. Horizontal axis: Median salary or wage income ($), ATO 2023–24, in bands of $20,000. The highlighted band holds this one.

Show data
Where Call centre team leader sits among 1,176 occupations by median salary or wage income, ATO 2023–24
Band Number of occupations
$0 to $19,999 20
$20,000 to $39,999 142
$40,000 to $59,999 267
$60,000 to $79,999 302
$80,000 to $99,999 (includes this one) 212
$100,000 to $119,999 122
$120,000 to $139,999 49
$140,000 to $159,999 15
$160,000 to $179,999 15
$180,000 to $199,999 13
$200,000 to $219,999 7
$220,000 to $239,999 5
$240,000 to $259,999 2
$260,000 to $279,999 2
$280,000 to $299,999 1
$300,000 to $319,999 0
$320,000 to $339,999 1
$340,000 to $359,999 0
$360,000 to $379,999 0
$380,000 to $399,999 0
$400,000 to $419,999 0
$420,000 to $439,999 1

ATO Table 15A

Salary or wage income by year

Median and average salary or wage income by year, Call centre team leader, ATO 2023–24
Median and average salary or wage income by year, Call centre team leader, ATO 2023–24 $0 $20,000 $40,000 $60,000 $80,000 $100,000 2017–18 2023–24 Tax year

Vertical axis: Salary or wage income ($), ATO 2023–24. Horizontal axis: Tax year.

  • median salary or wage income
  • average salary or wage income
Show data
Median and average salary or wage income by year, Call centre team leader, ATO 2023–24
Year median salary or wage incomeaverage salary or wage income
2017–18 $66,346$66,584
2018–19 $68,464$68,830
2019–20 $70,933$71,061
2020–21 $72,493$72,332
2021–22 $76,661$76,842
2022–23 $79,753$80,079
2023–24 $83,327$83,122

ATO Table 15A

Salary or wage income by year, Call centre team leader, ATO 2023–24
Yearindividualsmedian salary or wage incomeaverage salary or wage income
2017–185,377$66,346$66,584
2018–195,781$68,464$68,830
2019–205,894$70,933$71,061
2020–216,220$72,493$72,332
2021–226,573$76,661$76,842
2022–236,749$79,753$80,079
2023–246,700$83,327$83,122

ATO Table 15A

Men and women

Median income by sex, Call centre team leader, ATO 2023–24
Median income by sex, Call centre team leader, ATO 2023–24 $0 $25,000 $50,000 $75,000 $100,000 Median salary or wage income Male $85,525 Female $82,018 Median taxable income Male $85,176 Female $82,187 Median total income Male $87,400 Female $84,501 Median income ($), ATO 2023–24

Horizontal axis: Median income ($), ATO 2023–24. Bars are labelled Male and Female; the exact figures are in the table below.

ATO Table 15A

Men and women, Call centre team leader, ATO 2023–24
Measure TotalMaleFemale
individuals 6,700 2,712 3,988
average taxable income $84,203 $87,075 $82,250
median taxable income $83,334 $85,176 $82,187
average salary or wage income $83,122 $86,021 $81,149
median salary or wage income $83,327 $85,525 $82,018
average total income $86,775 $89,573 $84,872
median total income $85,710 $87,400 $84,501

ATO Table 15A

Call or contact centre worker (unit group 5411) by state

Figures are for the unit group, not this occupation alone.

Call or contact centre worker (unit group 5411) by state, ATO 2023–24
Stateindividualsaverage taxable incomemedian taxable income
ACT400$64,465$65,359
NT233$63,160$63,016
NSW10,707$62,416$61,891
TAS1,403$61,165$61,548
SA4,387$58,749$58,083
QLD10,682$58,561$58,029
VIC14,208$57,781$56,993
WA3,516$57,847$56,271

ATO Table 15D

Typical deductions for Inquiry clerks and receptionists

Figures are for the sub-major group, not this occupation alone.

Typical deductions for Inquiry clerks and receptionists, ATO 2023–24
Deductiondeduction claimantsaverage deduction claim
Work related car expenses29,655$1,491
Work related travel expenses10,751$761
Work related uniform/clothing expenses72,252$253
Work related self education expenses6,895$1,071
Other work related expenses87,585$803
Total work related expenses112,794$1,316

ATO Table 18B